Privacy Policy

At Bala Infotech, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data while ensuring a safe and secure online experience.

Last updated: 29 September 2026

01 Introduction

Please read this Privacy Policy carefully before using our services.

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service, and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

02 Interpretation & Definitions

Interpretation: Words with a capitalized initial letter have the meanings defined below. These definitions have the same meaning whether they appear in singular or plural.

Definitions for the purposes of this Privacy Policy:

AccountA unique account created for You to access our Service or parts of our Service.
AffiliateAn entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
CompanyReferred to as "the Company", "We", "Us" or "Our" in this Policy, it refers to Bala Infotech.
CookiesSmall files placed on Your computer, mobile device or any other device by a website, containing details of Your browsing history on that website, among many uses.
CountryUttar Pradesh, India.
DeviceAny device that can access the Service, such as a computer, a cellphone or a digital tablet.
Personal DataAny information that relates to an identified or identifiable individual.
ServiceRefers to the Website.
Service ProviderAny natural or legal person who processes data on behalf of the Company, such as third-party companies or individuals employed to facilitate the Service, provide it on the Company's behalf, perform related services, or help analyze how the Service is used.
Usage DataData collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
WebsiteBala Infotech, accessible from https://balainfotech.in/
YouThe individual accessing or using the Service, or the company or other legal entity on behalf of which that individual is accessing or using the Service, as applicable.

03 Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information that can be used to contact or identify You. This may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service. It may include Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or access it through a mobile device.

04 Tracking Technologies & Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. The tracking technologies We use are beacons, tags and scripts, to collect and track information and to improve and analyze Our Service. They may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless You have adjusted Your browser settings to refuse Cookies, our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also called clear gifs, pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email, and for other related website statistics (such as recording the popularity of a section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. We use both for the purposes set out below:

05 Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased, or of any other contract with Us through the Service.
  • To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications, regarding updates or informative communications related to the functionalities, products or contracted services, including security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events We offer that are similar to those You have already purchased or enquired about, unless You have opted not to receive such information.
  • To manage Your requests: to attend to and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation or a similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
  • For other purposes: such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Service, products, services, marketing and Your experience.

06 Sharing Your Information

We may share Your personal information in the following situations:

  • With Service Providers: to monitor and analyze the use of our Service and to contact You.
  • For business transfers: in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business by another company.
  • With Affiliates: in which case We will require those affiliates to honor this Privacy Policy. Affiliates include any parent company, subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

07 Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain Your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when it is used to strengthen security or improve the functionality of Our Service, or We are legally obligated to retain it for longer.

08 Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. This means that information may be transferred to, and maintained on, computers located outside of Your state, province, country or other governmental jurisdiction, where data protection laws may differ from those of Your jurisdiction.

Your consent to this Privacy Policy, followed by Your submission of such information, represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy. No transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of Your data and other personal information.

09 Delete Your Personal Data

You have the right to delete, or to request that We assist in deleting, the Personal Data We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service. You may update, amend or delete Your information at any time by signing in to Your Account, if You have one, and visiting the account settings section that allows You to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information You have provided to Us.

Please note that We may need to retain certain information when We have a legal obligation or lawful basis to do so.

10 Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other Legal Requirements

The Company may disclose Your Personal Data in the good-faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability

11 Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

12 Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

14 Changes to This Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective, and update the "Last updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

15 Contact Us

If you have any questions about this Privacy Policy, you can contact us: