Creating an automatic welcome message on WhatsApp can help you greet your customers or followers as soon as they message you. This can improve your customer service and create a positive first impression. Here’s how you can create an automatic welcome message on WhatsApp:
1. Download WhatsApp Business App: WhatsApp Business is a free app designed for small businesses to communicate with their customers. You can download the app from the App Store or Google Play Store.
2. Set up your business profile: Once you’ve downloaded the app, you’ll need to set up your business profile. This includes adding your business name, logo, and description.
3. Go to “Settings”: Tap on the three dots on the top right corner of the screen and select “Settings” from the dropdown menu.
4. Tap on “Business Settings”: Under the Settings menu, select “Business Settings” to access the business settings section.
5. Tap on “Away Message”: Under the Business Settings section, you’ll find the “Away Message” option. Tap on it.
6. Enable the Away Message: Toggle the “Turn Away Message On” option to enable the automatic welcome message feature.
7. Create your welcome message: You can now create your welcome message by typing it in the “Custom Message” field. Make sure your message is brief, welcoming, and informative. For example, “Hello! Thanks for reaching out. We’ll get back to you as soon as possible. In the meantime, check out our website for more information.”
8. Set your greeting message frequency: Under the Away Message settings, you can also select how often your welcome message will be sent. You can choose to send it only once per day or every time someone messages you.
9. Save your changes: Once you’ve created your welcome message and set the frequency, click “Save” to activate the automatic welcome message feature.
And that’s it! Your automatic welcome message is now set up on WhatsApp. Make sure to review and update your message periodically to ensure it remains relevant and informative. Also, remember to respond promptly to messages to maintain good customer service.
